Frequently Asked Questions

These are the most commonly asked questions, but please feel free to get in contact if you need clarification or your question isn’t here.

No, it’s not necessary to have a referral to see a psychologist either for therapy or an assessment. However, it is essential to have an eligible MHTP in order to claim Medicare rebates for therapy sessions.

A Mental Health Treatment Plan (MHTP), sometimes called a Mental Health Care Plan (MHCP), is a plan developed with your GP to help manage a range of mental health issues such as anxiety or depression. A MHTP allows you to access up to 10 Medicare rebates per calendar year when seeing a registered psychologist (or mental health accredited social worker).

When you first visit your GP to talk about wanting to see a psychologist, you should book a longer consult as the GP will need time to talk to you about your concerns and together make a decision about the right plan for you, and document this in the MHTP.

Initially, your GP can only write a referral for 6 sessions and you’ll need to return to the GP to access the final 4 sessions in the calendar year. If you need ongoing treatment, you may be able to access a further 10 sessions (6+4) via a MHTP the following calendar year.

A MHTP doesn’t expire unless you’ve used all the rebates associated with the plan.

It’s important that you bring your MHTP to your session or have your GP email it directly Mareeva Psychology (please ask for the direct email address).

Therapy:

  • Standard consultation (50-minutes): $230

Letters & Reports:

  • For lengthy or complex reports or letters, a fee may apply.

Assessments:

  • Please enquire, as the costs may vary depending on complexity.

Except in limited circumstances, assessments do not attract Medicare rebates.

Supervision

  • Please enquire about costs.

All fees are current as at 1 July 2026.

This depends on the service provided (as different item numbers attract different rebates). Most standard 50-minute sessions, as at 1 July 2026, will attract a rebate of $101.55.

At the time of consultation, you will pay the full fee, and Mareeva Psychology will process the Medicare rebate on your behalf after full payment is received. Medicare usually remit rebates into your nominated bank account within a few business days.

Please note: Medicare rebates mentioned above apply to therapy only and not formal assessments (e.g., ADHD, cognitive, achievement).

Mareeva Psychology is a small, independent practice focused on providing client-centred care. While bulk billing isn’t offered, I do my best to keep fees as reasonable as possible. In fact, the fees are set well below the Australian Psychological Society’s recommended rate of $318 and the Australian Association of Psychologists Inc’s rate of $330 for a 50-minute session (2026-27).

Yes, I see DVA clients who have an eligible White or Gold card. You will need a DVA referral from your GP to access the no-gap service. Please get in touch for more information.

I offer assessments for adults and children (6 years and above).

I have experience conducting ADHD, autism, cognitive, achievement, and other assessments.

The costs for assessments reflect the time taken to conduct interviews, administer and interpret tests, the cost of the tests themselves, and write a report; which is quite time consuming.

Mareeva Psychology is unable to provide crisis support. If you need to speak with someone urgently, the following 24-hour crisis services are available:

  • Lifeline 13 11 14

  • Access Mental Health ACT 1800 629 354

  • Domestic Violence Crisis Service (02) 6280 0900

  • 1800 RESPECT (1800 737 732)

  • Kids’ Helpline (under 25 years) 1800 551 800

This is a feature that may be available in the future and to existing clients.

Please use the Contact Us section on the website to make an initial enquiry and book an initial appointment.

Yes, I am an experienced supervisor of psychologists (including provisional), social workers, and counsellors.

I am a Board-approved supervisor of 4+2 and 5+1 interns and can provide secondary supervision of registrars.

Take a look at my bio and if you think I have experience and interests that match yours, please get in touch to arrange a chat to see if we’re a good fit. I also have a psychometric test library and experience with a variety of psychometric testing and assessments.

Yes, in addition to in-person therapy, I also offer telehealth or telephone sessions as long as you’re in a private and uninterrupted space for the session.

For telehealth sessions, a link will be sent to your nominated email account with instructions.

I want to make sure everyone is treated fairly and has access to sessions within a reasonable timeframe.

If you’re unable to attend your scheduled appointment, please get in contact as soon as possible by email. With enough notice, the appointment may be offered to another client seeking an appointment.

Cancellations made with 48 hours’ or less notice incur a 50% fee, and notice 24 hours or less incur the full fee, as it’s not feasible to rebook that time at short notice.

Missed appointments without prior notice (no-shows) will incur the full session fee. This policy not only ensures fair access to appointments for all clients and it also helps sustain a respectful and fair practice.

If you’re facing unexpected difficulties or circumstances, please reach out. The aim is to support clients with kindness and flexibility wherever possible, within reason.

  • Unless otherwise agreed, payment is required at the time of your consultation.

  • If there’s an outstanding balance, further appointments are unable to scheduled until payment has been received in full. Assessment reports are released only once full payment has been processed, and are typically provided within five business days of payment.

  • We are able to take payment at the time of the consultation via terminal (payWave VISA, Mastercard, American Express, or insert/swipe EFTPOS cards). For Telehealth appointments, payments are securely processed via Stripe on the Zanda platform (which also accepts American Express, VISA, and Mastercard). In limited circumstances, bank transfer may be arranged. Please contact us in advance if this is required.

  • Receipts are issued automatically after payment via email. If you require a printed invoice, just ask.

  • Mareeva Psychology can process Medicare rebates on your behalf, but cannot process private health rebates directly. Please speak with your health fund to confirm eligibility and rebates as these will vary depending on your level of cover and individual fund.

  • If payment is missed, a reminder will be sent via email. There are no late fees applied, but timely payment helps us maintain availability for all clients.

  • If you do not pay invoices on time or fail to pay after reminders are sent, then options for escalation will be considered.

These policies help maintain fairness, transparency, and timely access to care. If you’re experiencing financial difficulty, please reach out.

For more information about cancellations or rescheduling, please get in contact.